Messaging

How SMS opt-in works at K3YHOLD

K3YHOLD's consent screens live inside an authenticated portal, so this page publicly documents the complete opt-in experience for carrier and campaign review. The program's terms are at k3yhold.com/sms-terms; our privacy policy is at k3yhold.com/privacy.

The consent control

Everywhere K3YHOLD collects SMS consent, the same rules apply: the consent checkbox is unchecked by default, it is not required to complete the surrounding form, and the following disclosure appears directly beside it:

I agree to receive text messages from K3YHOLD about maintenance visits, scheduling, job assignments, and approval requests at the mobile number provided. Message frequency varies. Message and data rates may apply. Reply STOP to opt out, HELP for help. Consent is not a condition of purchase or service.

Links to the SMS terms and privacy policy appear directly below the form. Consent is recorded with a timestamp and the exact consent-text version, and can be revoked at any time by replying STOP or from portal settings.

Opt-in paths

Users can opt in through the following flows — there are no others, and no consent is ever obtained from third parties or lead generators:

1. Tenant portal — phone verification during onboarding

A tenant adds their mobile number in the K3YHOLD tenant portal, receives a one-time 6-digit verification code by SMS, enters it to prove possession of the number, and separately checks the consent box above to authorize ongoing transactional messages about their maintenance requests.

Screenshot: tenant portal phone-verify card with consent checkbox — added when the onboarding consent UI ships

2. Owner / owner-operator portal — phone verification

Property owners verify their number the same way in the owner portal, with the same unchecked consent box, authorizing approval requests and reminders about their own properties.

Screenshot: owner portal phone-verify card with consent checkbox — added when the onboarding consent UI ships

3. Property manager onboarding

Property-manager staff verify their number during workspace onboarding, with the same consent control, authorizing operational notifications (e.g. a callback request from the voice agent).

4. Partner Vendor onboarding

Vendors join K3YHOLD's Partner Vendor program through a one-page agreement with the property manager's operator — vendors have no app and no login, by design. During onboarding the vendor provides their dispatch number, receives a one-time verification code, and the operator records the vendor's signed agreement, which contains the same consent language authorizing job-sheet and booking texts. A vendor can revoke at any time by replying STOP or by telling any K3YHOLD caller "stop calling me" — both are honored platform-wide.

Screenshot: Partner Vendor onboarding phone-verify step — added when the onboarding consent UI ships

Program messages

The confirmation and service replies users receive:

Opt-in confirmation: K3YHOLD: You're opted in to maintenance coordination texts. Msg frequency varies. Msg & data rates may apply. Reply STOP to opt out, HELP for help.
STOP reply: K3YHOLD: You've been unsubscribed and will receive no more texts from this number. For help, email info@r3plic8.com.
HELP reply: K3YHOLD, LLC: For help with maintenance texts, email info@r3plic8.com or see k3yhold.com/sms-terms. Reply STOP to opt out.

K3YHOLD, LLC is an Arizona limited liability company. · Last updated: August 14, 2026.